Privacy Policy

Last updated: 16 August 2026

This policy explains what personal data the Shaftesbury Food Festival (“we”, “us”) collects, why we collect it, and the rights you have over it. The festival is run by volunteers from the Shaftesbury Chamber of Commerce. We are the data controller for the information described here.

What we collect

We only collect data you choose to give us, and a small amount of anonymous usage data:

• Enquiry and sign-up forms. When you contact us, sign up to our newsletter, or apply as a trade stand or volunteer, we collect the details you enter, such as your name, email address, phone number and message.
• Analytics. If you accept analytics cookies, Google Analytics collects anonymised information about how the site is used (pages viewed, approximate location, device type). See our Cookie Policy for detail.

Why we use it and our lawful basis

• To reply to your enquiry or process your application — on the basis of taking steps at your request.
• To send you the newsletter you asked for — on the basis of your consent, which you can withdraw at any time.
• To understand and improve the site — on the basis of your consent to analytics cookies.

Who we share it with

We do not sell your data. We share it only with the service providers that help us run the festival and this website — for example our website host, email and form-handling providers, and Google Analytics. These providers process data on our behalf under agreements that require them to keep it secure.

How long we keep it

We keep enquiry, trade stand and volunteer details only as long as needed to deal with your request and for the current festival cycle, then delete them. Newsletter subscriptions are kept until you unsubscribe.

Your rights

Under UK GDPR you have the right to:

• ask for a copy of the data we hold about you;
• ask us to correct or delete it;
• withdraw consent (for example unsubscribe, or decline analytics cookies);
• object to or restrict how we use it.

To exercise any of these, email hello@shaftesbury-food-festival.co.uk.

Complaints

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Contact

Shaftesbury Food Festival — hello@shaftesbury-food-festival.co.uk